Volunteer program managers do not commonly look forward to the prospect of conducting an evaluation of a volunteer with great enthusiasm. Many volunteer programs, in truth, cannot even claim to have a process for volunteer evaluation, except in a very loose sense. Evaluation, however, is not something to be avoided, especially if you realize that it can be a positive management device. Another component in this step is measuring the volunteer program effectiveness and the outcome measurements.

Resources

Measuring Volunteering: A Practical Toolkit A resource from Independent Sector

Volunteer Evaluation An article by Steve McCurley